Transparency is important. Knowing how something is processed can bring a calm to a stressful situation. We want people to understand the complaint process and how we handle abuse situations. When you submit your concern/complaint the following happens. 1. Your ticket is categorized into different topics. Those include: - Abuse - Support - Advertising - Billing & Memberships - Other 2. Once assigned, the team involved with that topic is notified 24/7 on their phones and email. 3. The...